We believe one of the most important parts of our service is making sure you can always talk to someone, 24 hours a day, 365 days a year. Wherever you are in the world, our helpful advisers can sort out everything from a lost Card to a Balance Transfer request. It's all part of the service.

If you have a query that is not about your specific account details, why not click on
Frequently Asked Questions and your question could be answered instantly.

By Telephone

For help with your application, please contact us on 0800 028 0838.

For general enquiries or to notify us of a change of address, please call:

• 0800 02 88 990 from the UK
• +44 123 672 5678 from overseas

If possible, please have your Card number to hand when you call.
If your Cards are lost or stolen, please call us immediately.

By Post

Please send payments to:
Processing Centre
Milton Keynes
MK77 1ZW

(Cheques should be made payable to "Barclays Bank PLC". Please write your Account number on the reverse of the cheque and send it at least 7 working days before the Payment Due date. Please do not send cash.)

Please send any general correspondence to:
Goldfish Card Services Limited
PO Box 3598
Glasgow
G68 9YW

By E-mail

You can send us an e-mail at customer.services@goldfish.com.

You can also check our Frequently Asked Questions for the answers to many of your questions.

Please ensure you provide your full name, and either a telephone number or full address. For security purposes, please do not include your Account number or any other personal or Account information in your e-mail.

Complaints

For information on our complaint handling procedures please click here.

Press Office

For any press related queries please contact:

Graeme Keddie
01236 797 425
Graeme.Keddie@Goldfish.com